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	WARRANTY

Items purchased via our online shops have a 28 day RTB warranty, unless otherwise stated and are sold inclusive of packing and postage on UK Mainland. Prices include VAT at 17.5%.


RMA REQUEST FORM

We are sorry to hear that you have been experiencing problems with your recent purchase from us.

In order to resolve this situation we ask that you complete this RMA Request Form so that we can issue you with your unique RMA – return authorisation number. This number will be your tracking number with us should you wish to check your return status at any point.

We will endeavour to process your request within one working day. An email will be sent to you informing you of the procedure required for return of the goods. Please note: RDC is closed from 22nd to 3rd January.

An RMA number will only be issued for goods that are within the assigned warranty period. If the warranty on your item has expired then we will advise you of this by email/fax.

Title

First Name*

Last Name*

Company Name

Email Address*

RDC Sales ID*
(this number can be found on the sales document)

Date of Purchase

Brief Product Description*

RDC Item ID - Preferred Choice
(this number can be found on the white sticker attached to the product)

If RDC Item ID is unavailable the please quote the products serial number

Problem/Fault Identified *

*Mandatory Fields

Have you read the terms and conditions applicable to your sale?

Yes No

Please send me a copy of this RMA Request Yes No

SHOP

At any stage you can visit our other shops by clicking on the relevant shop links below:

BARGAIN SHOP

ITEM SHOP

PALLET SHOP

EXPORT SALES

CONTACT

Telephone:

0870 774 4777

Fax:

0870 774 4788

email:

websales@rdc.co.uk

Shop online at RDC for all your quality, 2nd user IT equipment!

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